Refund policy

RETURN AND REFUND POLICY

We want you to feel confident ordering from Reallife FAITH. Please review the following policy before purchasing.

RETURN REQUESTS
Eligible return requests must be submitted within [RETURN WINDOW] days of delivery. To request a return, email [CUSTOMER SERVICE EMAIL] with your order number and reason for the request. Items sent back without authorization may not be accepted.

ELIGIBLE PHYSICAL ITEMS
To be eligible, an item must be unworn, unused, unwashed, and in its original condition. Proof of purchase is required. Approved returns must be sent to [RETURN ADDRESS OR RETURN INSTRUCTIONS].

MADE-TO-ORDER AND PERSONALIZED PRODUCTS
Because many products are made specifically after an order is placed, [STATE YOUR ACTUAL ELIGIBILITY RULE]. This limitation does not apply to products that arrive damaged, defective, misprinted, or materially different from the order, or where applicable law requires another remedy.

DIGITAL PRODUCTS
Digital downloads are generally non-returnable and non-refundable after access or delivery because they cannot be physically returned. If a file is defective, inaccessible, or materially different from the listing, contact us so we can correct the problem. This does not limit rights provided by applicable law.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Contact us within [NUMBER] days of delivery at [CUSTOMER SERVICE EMAIL]. Include the order number and clear photos of the product, defect, and packaging. After review, we may offer a replacement, correction, store credit, or refund as appropriate.

SIZE AND COLOR SELECTION
Customers should review the size chart and product details before ordering. Screen settings and printing materials can cause small color differences. [STATE WHETHER SIZE EXCHANGES OR COLOR-PREFERENCE RETURNS ARE ACCEPTED].

RETURN SHIPPING
[STATE WHO PAYS RETURN SHIPPING]. Original shipping charges are [REFUNDABLE OR NON-REFUNDABLE], except when required by law or when the return results from our error.

REFUNDS
If a refund is approved, it will be issued to the original payment method. Processing time can vary by bank or payment provider.

ORDER CANCELLATIONS
Contact us immediately if you need to cancel. Because made-to-order products can enter production quickly, cancellation is not guaranteed after production begins.

CONTACT
Questions about returns and refunds can be sent to [CUSTOMER SERVICE EMAIL].