Shipping policy

SHIPPING POLICY

Thank you for shopping with Reallife FAITH. Many of our physical products are made to order, which means production begins after your purchase is confirmed.

ORDER PROCESSING
Orders are normally sent to production within [ORDER PROCESSING TIME] business days. Made-to-order products generally require [PRODUCTION TIME] business days before shipment. Business days do not include weekends or holidays.

SHIPPING ESTIMATES
After production, estimated U.S. delivery is [U.S. TRANSIT ESTIMATE] business days. International delivery, if offered, is estimated at [INTERNATIONAL TRANSIT ESTIMATE]. Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs, and other circumstances outside our control can affect delivery.

MULTIPLE PACKAGES
Products may be created and shipped by different fulfillment partners. If your order contains multiple items, they may arrive separately and may have separate tracking numbers.

TRACKING
When tracking is available, it will be emailed to the address used at checkout. Please allow up to [48 HOURS] for carrier tracking to update after shipment.

ADDRESS ACCURACY
Customers are responsible for entering a complete and accurate delivery address. Contact us immediately at [CUSTOMER SERVICE EMAIL] if an address correction is needed. Once an order enters production or ships, changes may not be possible. Additional charges caused by an incorrect address may be the customer's responsibility, as permitted by law.

LOST, DELAYED, OR MARKED-DELIVERED PACKAGES
If tracking shows a delay, contact the carrier first and then email us if additional help is needed. If a package is marked delivered but cannot be located, check the delivery area, household members, neighbors, and the carrier. Contact us within [NUMBER] days if the package remains missing.

DAMAGED OR INCORRECT ITEMS
Email [CUSTOMER SERVICE EMAIL] within [NUMBER] days of delivery with your order number and clear photos of the item and packaging. We will review the issue and explain the available resolution.

DIGITAL PRODUCTS
Digital products are delivered electronically and do not require shipping.

QUESTIONS
For shipping assistance, contact [CUSTOMER SERVICE EMAIL].